Introduction
In this Privacy Policy we will refer to Tayver Pty Ltd (ACN 053 288 994) as trustee for The Spiteri Family Trust (ABN 79 304 503 636) as “Hitech Marine”, “we”, “us” and “our”.
This is Hitech Marine’s privacy policy. We may also reference to related, third-party service providers’ relevant privacy policies and associated documents. It explains how Hitech Marine’s respectively approaches the important issues of privacy and the management of your Personal Information.
Please contact Hitech Marine’s Privacy Officer (details are at the end of this Privacy Policy) if you require any further information regarding our Privacy Policy.
Hitech Marine provides its website visitors with the ability to Purchase, Enquire or Learn About our Products and Services. Hitech Marine provides Retail clients and Trade clients the with Online Accounts to track, View and submit orders and also offer to them Exclusive deals, Promotions and services Based on their Client type or Tier. (collectively, “Services”).
By choosing to participate or deal with us, purchase or engage our Services and/or by using our website, hitechmarine.com.au (“Website”), you consent and agree to the Privacy Policy of Hitech Marine (“Policy”) as follows:
The Australian Privacy Principles
The Australian Government introduced updated legislation in 2014 to the Privacy Act (1988), to further enhance the protection and handling of an individual’s privacy and personal information. These principles replace the previous National Privacy Principles that operated from 2001. You can find out more about the Australian Privacy Principles by calling the Office of the Australian Information Commissioner on 1300 36 39 92 or through their website at www.oaic.gov.au. “Personal Information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable:
a) whether the information or opinion is true or not; and
b) whether the information or opinion is recorded in a material form or not.
Hitech Marine respects and upholds your right to privacy protection under the Australian Privacy Principles in regulating how we collect, use, disclose and hold your Personal Information. We have a detailed policy and set of procedures to ensure that only authorized staff have access to your personal information, that it remains confidential and is only used for appropriate purposes and in accordance with this policy.
Lastly, please note however this policy is not intended to cover categories of personal information which are not covered by the Privacy Act.
THE PERSONAL INFORMATION WE COLLECT, AND WHY WE COLLECT IT
Information We Receive When You Use Our Services or Site
The main types of personal information Hitech Marine collects and holds relate to the contact details provided to us when becoming a member or a customer. Typically, this information includes names, birth dates, addresses, telephone numbers and e-mail addresses.
In the course of providing services to our customers, we may collect and hold more detailed personal information, for example:
When you use our Website, we collect information about which of those services you have used and how you have used them. We might know, for instance, that you a visited a certain page, saw a specific ad for a certain period of time. Here’s a fuller explanation of the types of information we collect when you use our services:
We may collect information about you because we are required or authorised by law to collect it. There are laws that affect financial institutions which may require us to collect personal information, like the National Consumer Credit Protection Act and the Anti-Money Laundering and Counter Terrorism Financing Act.
We may collect information about you from other users, Hitech Marine members, Hitech Marine business customers our affiliates, and third parties.
Your personal and sensitive information is only collected as is necessary for a function or activity, or to enable us to carry out our work and deliver our Services.
We may use your personal information to send you information to let you know about our Services. Each time we send you a direct marketing communication we will provide you with a simple way to “opt out” of receiving similar communications in the future.
You can also let us know that you do not wish to receive any further communications by contacting Hitech Marine’s Privacy Officer.
Hitech Marine will not collect sensitive information about health, racial or ethnic origin, political opinions or membership, religious or philosophical beliefs, trade association or union membership, sexual preferences or criminal record unless you have consented to give this information and it is relevant to our Services.
We will always collect such information in a non-intrusive, lawful and fair manner. We will offer you the option of not identifying yourself or of using a pseudonym where it is practical to do so.
If you want to change any information that you have previously given us, or if you want to opt out of future communications please contact Hitech Marine’s Privacy Officer as detailed below.
We collect your Personal Information when you provide it to Hitech Marine in a number of ways including but not limited to:
Sometimes we collect information about you from other sources. We do this only if it is necessary to do so. Instances of when we may need to include where:
Also:
In some cases, you might provide Personal Information to us by entering it into forms which stores the information in our cloud-based servers. Alternatively, your information may be disclosed to us by an organisation with whom you interact and to which we provide a cloud-based Service.
When we collect or hold Personal Information in this way, it is only used or disclosed for the purpose contemplated by you or the organisation that has disclosed that information to enable us to provide the Services.
Personal Information may be stored on our web servers but will only be accessed by us to provide technical support, or to carry out other functions reasonably necessary to provide the Services. This Personal Information will not be disclosed in any other way without the individual’s written consent.
We collect your Personal Information when you provide it to Hitech Marine in a number of ways including but not limited to:
People sometimes share information with us we have not sought out (referred to as ‘unsolicited information’).
Where we receive unsolicited Personal Information about you, we will check whether that information is reasonably necessary for our Services, functions or activities. If it is, we will handle this information the same way we do with other information we seek from you. If not, we will ensure we do the right thing and destroy or de-identify it.
When we receive Personal Information from you directly, we’ll take reasonable steps to notify you how and why we collected your information, who we may disclose it to and outline how you can access it, seek correction of it or make a complaint.
Sometimes we collect your Personal Information from third parties. You may not be aware that we have done so. If we collect information that can be used to identify you, we will take reasonable steps to notify you of that collection.
We may use your Personal Information when:
We use, in addition to our own proprietary technologies and systems, various third-party software and technologies, each of which may have their own privacy policies and terms of use.
Please also note, owing to the ever-changing nature of technology and to provide optimal support to you, we may use different third-party support software and platforms from time to time. To that, any such Personal Information data stored or processed will also subject to the privacy policies of those relevant individual third parties and platforms as may vary.
We may use your Personal Information to the extent that is reasonably necessary to carry out the Services including for the following purposes:
Our premises are in secure buildings with restricted access. Our IT systems are password protected and we conduct regular audit and data integrity checks.
We frequently update our anti-virus and malware software in order to protect our systems (and the data contained in those systems) from computer viruses. In addition, all our employees are required, as a condition of employment, to treat Personal Information held by Hitech Marine as confidential.
Whilst we store your Personal Information in our onsite servers, there may be some circumstances where your Personal Information is stored on a remote, “Cloud” or offsite server. these cloud servers may be situated outside of Australia.
If we store your Personal Information on a remote, “Cloud” or offsite server we will endeavour to protect your Personal Information through security measures such as password protection and encryption.
We retain and store your Personal Information (whether onsite, offsite or on the Cloud) indefinitely, unless you instruct us otherwise.
We may destroy or de-identify the Personal Information provided by you once it is no longer needed for our Services. However, we may, in addition to the reasons already disclosed in this in certain circumstances be required by law to retain Personal Information after our Services have been completed.
In this case, the Personal Information will continue to be protected in accordance with this Privacy Policy. If we destroy Personal Information we will do so by taking reasonable steps and using up-to date techniques and processes.
We may disclose your Personal Information to third parties but only for the purposes of providing the Services (including to third parties) and for the purposes contemplated by your use of the Site.
These third parties may include:
We may disclose your personal information:
We may disclose Personal Information for the following purposes:
When we disclose your Personal Information with a third party, we will require the third party to handle your Personal Information in accordance this Policy and the Australian Privacy Principles.
Hitech Marine may sometimes use third party service providers to conduct surveys and facilitate information collection. Some of these service providers conduct all or part of their business overseas and so your personal information may be transferred overseas as a result.
Hitech Marine conducts a due diligence process before entering into an agreement with these service providers and will take all reasonable steps to ensure that your information is not used in a manner inconsistent with the Australian Privacy Principles.
Web traffic information is disclosed to Google Analytics when you visit our Website. Google stores information across multiple countries. When you communicate with us through a social network service such as Facebook or Twitter, the social network provider and its partners may collect and hold your personal information overseas.
Our Site may use ‘cookies’ to improve your experience on our site, to display content more relevant to you within the Site, and to display items added while using online facilities. If you are concerned about the use of these cookies, your browser can be configured to notify you when you receive a cookie, and provide you with the opportunity to accept or reject it. You may refuse all cookies from Hitech Marine’s Website, however some functions may be unavailable.
Our Website may use statistical information collection tools (such as Google Analytics) to track site visits, navigation and performance within our Site for the purpose of monitoring and improving the site. If you are concerned about the use of these tools, you can configure your browser to send a “Do Not Track” request with your browsing traffic.
Our Website may also use third party cookies and Google Analytics Advertising Features including:
Remarketing with Google Analytics, and Google Analytics Demographics and Interest Reporting.
Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings. Further information regarding behavioural advertising, including ways to manage your online privacy, is available at https://www.staysmartonline.gov.au/.
Where you provide your email address to Hitech Marine we will only use it for the purpose provided unless you have consented to us using it for additional purposes, and we will not pass it on to any other person or organisation unless we have disclosed this to you. We may also disclose your information where required by law to do so.
Our Website may contain links to other sites of interest. We do not control, and are not responsible for, the content or privacy practices of those websites. Please check the Privacy Policies on other websites before you provide your personal information to them.
By using our Website you acknowledge and agree that the internet is inherently insecure and that you use the internet at your own risk. You acknowledge that you do not hold Hitech Marine liable for any security breaches, viruses or other malicious software that may infect your computer or other internet browsing device, or any loss of data, revenue or otherwise that may occur as a result of using our Website.
We strive to ensure the security of your Personal Information and we take reasonable steps to protect your Personal Information from:
a) misuse, interference and loss; and
b) unauthorised access, modification or disclosure.
We will review and update our physical and data security measures in light of current technologies.
Unfortunately, no data transmission over electronic, mobile data and communication services can be guaranteed to be totally secure.
For security purposes, any Personal Information that we receive and/or provide to third parties will be password protected.
In addition, our employees and contractors who provide services related to our information systems are obliged to respect the confidentiality of any Personal Information held by us.
We will do everything reasonably within our power and control to prevent unauthorised use or disclosure of your Personal Information. However, we will not be held responsible for events arising from any unauthorised use or access to your Personal Information.
Certain sections of our Site are secured using industry-standard SSL/TLS technology to encrypt data between your browser and the Site.
We may use social networking services such as Facebook, Instagram, and LinkedIn to communicate with you and the public about our Services. When you communicate with us using these social networking and digital media services we may collect your Personal Information, but we only use it to help us to communicate with you and the public.
The social networking and digital media services will also handle your Personal Information for its own purposes. these services have their own privacy policies. You can access the privacy policies for Facebook, Instagram and LinkedIn, on their websites.
We adhere to the Spam Act 2003 (Cth). the Spam Act prohibits the sending of unsolicited emails, SMS and MMS messages for commercial purposes from or within Australia or to people in Australia. the Spam Act also bans the supply and use of software designed to harvest email addresses.
Hitech Marine may, without notice, amend or modify this Privacy Policy by posting the amended Privacy Notice to our Website.
If you have any complaints, questions or concerns about what information Hitech Marine holds or about the accuracy of that information, please contact Hitech Marine’s Privacy Officer.
If you would like to access the information that we hold about you, or to complain about a possible breach of the Australian Privacy Principles, you can write to Hitech Marine’s Privacy Officer at the address provided below.
We will respond to your complaint or endeavour to give you access to the information requested within two weeks. In order to maintain the confidentiality of your personal information, we will ask you to meet with you so we can review your specific identification documents before we give you access. If it is not practical for you to meet us in person, we will arrange to check your identification before we mail the information out to you.
If the information that we hold about you is incorrect or not up-to-date, we will update it as soon as possible after you have shown us how and why it is incorrect.
In the unlikely event that we are unable to provide you with access to your personal information for legal reasons as specified in the Privacy Act, we will provide you with reasons for denying access.
If you are not satisfied with Hitech Marine’s response to your complaint, question or concern, you may wish to lodge a complaint with the Office of the Australian Information Commissioner. Further information can be found on the Commissioner’s website or by calling 1300 363 992.
We are committed to providing an accessible experience for users of our Website. If you encounter any difficulties with our Website, please direct your enquiry to
Privacy Officer’s contact details
Hitech Marine’s Privacy Officer can be contacted by:
Phone: (08) 9309 2888
Email: admin@hitechmarine.com.au
Office Address: 12 Uppill Place, Wangara WA 6065
